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FAQ
What are the payment options?
You can pay via Apple Pay, PayPal, Bizum, or Credit Card.
What is the return policy?
Do you need to return any product?
Contact us via mail, returns on orders over €30 are free, we take care of everything.
How can I contact you?
You can contact us at btrixshopinfo@gmail.com, send us a direct message via Instagram @btrixshop or WhatsApp (+34 644458018), we'll text you asap.
How can I get a promotional code?
To get a discount promotional code, follow our Instagram page and be aware of season sales or special discounts.
How much does the shipping cost?
Depends on your shipping location. In Spain, you have free shipping with a minimum spend. Depends on each order.
Can I join the team?
Or collaborate?
We have some requirements, if you are up to them and you fit the brand, we will be glad to work with you as public collaborator or UGC creator.
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